Stop Being the Bottleneck
in Your Own Practice

Our Partners

We Direct Bill for Most Insurance Plans

The Complete Virtual Assistant

Hiring Checklist.

You Didn't Become a Healthcare Provider to Drown in Paperwork

You're working 60+ hour weeks, but only 40% of that time is spent on what you trained for. The rest? Insurance verifications, scheduling nightmares, staff turnover, and endless administrative fires.

The Harsh Reality of What This is Costing You:

  • Your vision gets buried under daily survival mode
  • Your company’s quality of care suffers when you’re spread too thin
  • Your family gets whatever energy is left (which isn't much)
  • Growth stalls because you're the bottleneck in every process
If nothing changes, you'll either burn out completely or watch your practice plateau while your stress skyrockets, and the competition passes you up.

What If Your Admin Work Just...

Handled Itself?

The Inbox Zero Difference:

We're not another generic VA company. We're healthcare practice owners who built VA teams because WE needed them. Our virtual assistants aren't just task-doers—they're healthcare-trained professionals who become part of your team.

What You Get:

An administrative team that frees you up to grow your practice without frustration and headaches.

What You Get When You

Work With Inbox Zero:

Healthcare-Specialized Virtual Assistants

  • Front Office Support: Patient scheduling, phone management, appointment confirmations
  • Back Office Operations: Insurance verifications, authorizations, billing support
  • Administrative Overflow: Data entry, patient communications, credentialing assistance

Complete Talent Management

  • Rigorous Vetting Process: Multi-phase screening including healthcare simulations
  • Cultural Integration: VAs trained to align with your practice's mission and values
  • Ongoing Development: Quarterly training on latest healthcare admin trends

Risk-Free Implementation

  • Seamless Onboarding: We handle the integration process with your existing systems
  • Performance Management: Clear KPIs and regular check-ins to ensure quality
  • Backup Support: Video SOPs so knowledge stays with your practice

We Get It Because
We Live It

Meet Your Guides:

Adam Robin & Spencer Shoemaker Practice owners, not consultants. Between us, we've:

  • Built and scaled 30+ clinics across PT, OT, speech, and ABA
  • Experienced the same overwhelm you're facing right now
  • Discovered that the right systems can transform everything

"We weren't leading. We were just surviving. Sound familiar?"

We built Inbox Zero because we lived your story. The endless to-do lists, the staff drama, the feeling like you're holding all the weight. We found a way out—and now we're showing you the path.

Our Mission:

To eliminate administrative burden in healthcare so practice owners can focus on what matters: excellent patient care and sustainable growth.

Here's How We Get You From Overwhelmed to In Control

The Complete Guide to Delegating Like a Pro

Discover which tasks to delegate first, how to set clear expectations, and the exact systems that prevent delegation disasters.

3 Reasons to Download:

Task Priority Matrix

Learn which $12/hour tasks are stealing your $1,000/hour time

Delegation Templates

Ready-to-use scripts and SOPs that ensure nothing falls through the cracks

Red Flag Checklist

Spot the warning signs before delegation goes wrong (and how to fix it)

Join Healthcare Providers Who've

Reclaimed Their Time

  • 30+ clinics built and scaled by our founders
  • Healthcare-specific training and expertise
  • Philippines-based talent pool with healthcare admin backgrounds
  • Adam is so innovative in meeting the needs of our PT private practice community. Inbox Zero is a great idea and I tell you that VAs have been a great help to us.

    David S

  • I was hesitant about hiring a virtual assistant. Now I realize that it’s a smart, practical move for any physical therapy clinic that wants to run smoother, support patients better, and grow without all the extra stress.

    Chris M

  • When I opened my practice, I had no trouble managing the day to day 'busy-work.' As we grew, I found that I was unable to schedule patients because of the amount of paperwork I had to get done. My best business decision was hiring a VA! It’s an easy way to free up time, reduce stress, and keep your practice running smoothly as you grow.

    Kierstin P

Common Questions About Working With Inbox Zero:

How do I know the VA will understand healthcare?

Every VA goes through healthcare-specific training and simulations. Plus, our founders actively run multiple healthcare practices, so we understand the nuances.

What if the VA doesn't work out?

We handle all performance management and can replace VAs if needed. Our vetting process minimizes this risk significantly.

How quickly can I get started?

Typically 2–3 weeks from our discovery call to having your VA fully onboarded and productive.

Is $12/hour really the total cost?

Yes, that's our rate. No hidden fees, setup costs, or long-term contracts required.

You Don't Have to Keep Doing It All

The Choice Is Simple: Keep drowning in admin work, missing family dinners, and watching your vision get buried under paperwork...

Or take the first step toward doing it differently.

  • Your practice
  • and your peace of mind
  • ARE worth 15 minutes.

“How To Hire The Right Healthcare VA”