About Us

About Us

About Us

We Help Healthcare Teams Focus on What Matters Most

At Inbox Zero, we believe healthcare providers deserve to spend more time caring for people—not buried in administrative overload. That’s why we’ve built a premium virtual staffing solution designed specifically for private healthcare practices.

Founded by experts in healthcare operations and virtual workforce strategy, our company was created with one goal: to reduce complexity and restore clarity for overwhelmed practice owners and operators. We serve as the quiet engine behind the scenes—delivering elite, U.S.-trained virtual assistants who enhance productivity, eliminate backlog, and increase patient satisfaction.

Our Mission

To eliminate administrative burden in healthcare clinics by placing highly trained, culture-focused virtual assistants who help owners scale with confidence and ease.

We aim to be more than a staffing company. We’re your behind-the-scenes partner in creating workflows that work, patients that return, and teams that thrive.

Our Purpose

“To build operational capacity to grow your medical practice”


Our Values

Operational Excellence

We do the simple things flawlessly

Culture First

We promote positivity, proactivity, and partnership

Empathy in Action

We’ve been there; we’re here to help

Vision Alignment

Support owners in pursuing what matters most

Innovation & Agility

Solve today’s problems and anticipate tomorrow’s

What Makes Us
Different?

We don’t just “fill roles.” We strategically match top-tier virtual assistants with your specific workflows and growth goals. Each Inbox Zero VA undergoes a rigorous selection and training process:

  • 3+ years of healthcare admin experience
  • Familiarity with EMRs like WebPT, Kareo, SimplePractice, and more
  • Proven ability to manage 40–70+ tasks per day
  • HIPAA knowledge and U.S. healthcare documentation skills
  • Certified through our internal Inbox Zero training and simulation program

We also provide ongoing coaching, quarterly upskilling, and real-time U.S.-based management support, so your team can scale with confidence.

Who We Serve

Our ideal client is a healthcare practice owner, clinical director, or administrator feeling overwhelmed by operational bottlenecks, staff shortages, or skyrocketing admin demands. Whether you’re a solo provider or a multi-location clinic, we help you reclaim time, reduce burnout, and grow sustainably.

Join the
Movement

Inbox Zero is more than a service—it’s a mindset. A commitment to running a leaner, smarter, and more joyful practice. Ready to experience the clarity and calm of Inbox Zero?